No Shows in Quebec

When a patient bails on their medical appointment, it can be very costly for a medical practice. In hospitals, this problem is even more pronounced. With no-show rates in Canada averaging between 10-25% for clinics and hospitals, last minute cancellations and no shows are a contributing factor to the long time it takes to see a doctor. In order to prevent this, many clinics have been forced to adopt unfriendly policies like double bookings (leading to longer wait times if both patients show up) and cancellation fees. However, by putting ourselves in the patient’s shoes, we at Tap Medical have been working hard to devise a solution that addresses some of these issues. Here is a list of some of the reasons patients don’t show up to their appointments, and what Tap is doing to fix it.

Continue reading “No Shows in Quebec”

Walk-in to Your Super Clinic

With the longest emergency-room wait times in the western world, Quebec has been actively trying to solve the issue of access to healthcare. In order to accomplish this, the government has put policies in place that intend to improve access to front-line medical services by opening 50 super-clinics across the province. Now you might be asking, “how can these walk-in super-clinics improve access to healthcare?”

Continue reading “Walk-in to Your Super Clinic”